FAQs

1. Please click twice: "*", enter the administrator password, and then press # to add a new NFC card.

2. According to the voice operation, press 3, and then touch the sensor area of the card that needs to be added to automatically add it.

3. After adding the card, press "*" to exit, you can use the added card to open the door.

Note: In fact, the watch does not need to do any operation, we have built-in NFC chip, you need to get the community authorization entry or set the password entry, it can be used as a community access card.

You can add countless number of ordinary access control cards, if it is encrypted with higher security, only one can be added.

After the watch is connected to the phone, the watch will leave the phone for a long time. As long as the app background is not killed (android), the ios system will automatically connect back. And the switch on the watch side is not turned off, after returning, the app will automatically connect back.

1. Is his wifi or mobile network bad? If it is not good, please make sure that his network is stable.

2. In the process of pushing the dial, his network is not good, he is disconnected or the distance between the watch and the phone is too far, and the Bluetooth is disconnected, it will not be pushed.

3. Does his mobile phone have GPS positioning function enabled?

At present, we only download directly from Huawei Mall, Google play, APP Store, App Store, and scan the QR code of the watch. Other methods are not currently supported.

The watch must be restarted before the time will be reset. The restart has the following conditions:

1. The watch is out of power. After charging, the watch is not connected to the app to synchronize the time?

2. Is the watch strap at the front of the wrist, causing the button to be held against the wrist for a long time, causing the watch to restart?

3. After pushing the watch face, is it not connected to the app in the phone?

4. Does the customer restore the factory settings without connecting back to the app?

5. A hardware or software problem of the watch causes the watch to restart abnormally.

Our watch is: RTOS system. Real-time operating system (RTOS), also known as real-time operating system, runs and manages system resources in a sequence, and provides a consistent basis for developing applications.

Compared with general operating systems, the biggest feature of real-time operating systems is "real-time". If there is a task to be executed, the real-time operating system will execute the task immediately (in a short time) without a long delay. Time. This feature ensures the timely execution of various tasks.

There is a difference in the latitude and longitude of the mobile phone and the acquisition time is different (there is a difference between the acquisition at 7 o'clock and the acquisition at 10 o'clock)